While Apple fans anxiously await new iPad models to be announced at the Oct. 22, 2013 Event, with updated screens and faster processors from Apple, Inc., Microsoft is not sleeping. The MS Surface is alive and selling to Windows customers. Apple’s lead in the phone and tablet market may soon be threatened not only by Samsung, a formidable adversary, but by Microsoft, apparently moving more into the consumer hardware market with a range of new tablets and accessories, with it’s new Surface 2 line.
…quoting a controversial report from Julienne Pepitone at [CNNMoney NEW YORK]
“IPad sales are slumping, and Apple’s share of the tablet market is in a tailspin. Apple (AAPL, Fortune 500) is hoping to reverse the trend on Tuesday. The company is expected to reveal its first revamped iPad in a year during an event in San Francisco.”
Supporting Apple products over the years, has been a privilege and my vocation. Apple respected independent contractors to help service it’s products in the field, even though Apple retail stores have proliferated in major cities around the world with “Genius Help Desks” and one on one training and troubleshooting. There was a void in Apple Support that we consutants filled in the field servicing computers of individuals and corporate installations. They had very stringent qualifications requiring training and passing pretty tough tests, in order to become “certified” and part of the Apple Consultant’s Network. These are people that Apple would list on it’s website and an end user could find to provide onsite support for individuals or corporate Apple customers. Continue reading Microsoft Is Not Going Away / Surface 2 Might Challenge Apple To Stay On Top